In February 2016, the National Visa Center announced the creation of the EB-5 Investor Assistance Desk, where investors with approved I-526 forms can ask questions regarding visa inquiries by email to the email address NVCeb5@state.gov. Applicants should know that inquiries on behalf of a derivative applicant will require further documentation to prove the relationship between both parties.
However, it should be noted that this does not change the process for submitting a standard EB-5 immigration application. To meet all requirements for an immigrant visa and to start processing at an overseas embassy, applicants must submit documents by following the steps here. The EB-5 Investor Assistance Desk is made for EB-5 case inquiries regarding case status and the immigration process.
The new Investor Assistance Desk provides a solution for investors who have had difficulty with parts of their EB-5 application in the past. Current and prospective investors are encouraged to contact the Assistance Desk at any time.
Source: Sylvia Sobczyk - EB5 Insights